Refund Policy
Refunds will be issued on the following conditions:
All bookings made with a cash payment must be cancelled at least 12 hours prior to the actual pickup time.
In the event of a missed flight, it is the passenger's or booker's responsibility to inform us immediately by calling us.
Refunds will be issued only if the cancellation is made within the required timeframe.
Cancellation Fee: A £6 administrative fee will be deducted from the refund if the payment was made by card. This fee covers the card processing charges.
Refunds will not be issued under below circumstances:
If cancellations are notified less than 12 hours before the pickup time.
If the passenger books the transfer for a wrong date, wrong flight number, or provides misleading information.
If the passenger leaves the pickup point without informing us for any reason whatsoever.
Customers Feedbacks
Great experience with AeroRide! They waited over an hour for my delayed Heathrow flight. Nice car and relaxing ride. I’ll definitely choose them again for reliable airport transfers
Ligia Scott
Used AeroRide twice in London—flawless, reliable service with clean, luxury vehicles. Perfect for airport transfers and executive car hire for business travel.
Emma Carlisl
My family and I regularly use AeroRide for airport transfers to Heathrow and other London airports. Always on time, friendly drivers — a top choice for reliable airport cab service.
James Holloway
My family and I use AeroRide frequently to and from the airport. All the drivers are extremely friendly and helpful.AeroRide was great—right on time and made our group airport transfer easy and stress-free. Super professional and reliable, perfect for Heathrow or Gatwick transfers!
Neil Willson
AeroRide was great—right on time and made our group airport transfer easy and stress-free. Super professional and reliable, perfect for Heathrow or Gatwick transfers!
Priya Patel
Popular Locations
- • South Collingham
- • Kelvedon
- • Haswell
- • Mildenhall
- • Windlesham
- • Broadfield
- • Rowlands Gill
- • Nelson
- • Stocksfield
- • Burngreave
- • Horsforth
- • Emberton
- • Bilston
- • Marshfield
- • North Collingham
- • Potterspury
- • Burham
- • Clevedon
- • Cambridge
- • Compton
Traveling with young children at no extra cost
Infant Seat
Specially designed for newborns, offering a secure and cosy rear-facing environment for the earliest journeys.
- Rear-facing for maximum safety
- Newborn insert included
- 5-point harness system
Rear-Facing Seat
Provides optimal head and neck protection for infants, keeping them rear-facing as recommended by safety experts.
- Suitable from birth to 15 months+
- Multiple recline positions
- Side-impact protection
Forward-Facing Seat
Designed for growing toddlers with a full harness system, providing security and comfort on longer journeys.
- Adjustable headrest
- 5-point safety harness
Booster Seat
A high-back booster that correctly positions the vehicle seatbelt across your child for safe and comfortable travel.
- High-back design for support
- Seatbelt positioning guides
- Armrests for comfort