Refund Policy

 

Refunds will be issued on the following conditions:

 

All bookings made with a cash payment must be cancelled at least 12 hours prior to the actual pickup time.

In the event of a missed flight, it is the passenger's or booker's responsibility to inform us immediately by calling us.

Refunds will be issued only if the cancellation is made within the required timeframe.

Cancellation Fee: A £6 administrative fee will be deducted from the refund if the payment was made by card. This fee covers the card processing charges.

 

Refunds will not be issued under below circumstances:

 

If cancellations are notified less than 12 hours before the pickup time.

If the passenger books the transfer for a wrong date, wrong flight number, or provides misleading information.

If the passenger leaves the pickup point without informing us for any reason whatsoever.

Customers Feedbacks

4.9/5

Rating

20,000

Passengers

6,447

Reviews

Excellent service from start to finish. Great choice for executive airport transfers in London, especially Heathrow or Gatwick.

Oliver McKay

Used AeroRide twice in London—flawless, reliable service with clean, luxury vehicles. Perfect for airport transfers and executive car hire for business travel.

Emma Carlisl

My family and I use AeroRide frequently to and from the airport. All the drivers are extremely friendly and helpful.AeroRide was great—right on time and made our group airport transfer easy and stress-free. Super professional and reliable, perfect for Heathrow or Gatwick transfers!

Neil Willson

My family and I regularly use AeroRide for airport transfers to Heathrow and other London airports. Always on time, friendly drivers — a top choice for reliable airport cab service.

James Holloway

Used AeroRide twice in London—flawless, reliable service with clean, luxury vehicles. Perfect for airport transfers and executive car hire for business travel.

Si Mcgregor

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